Exhibitor Frequently Asked Questions

If you retained it, refer back to your confirmation email. If you no longer have your confirmation email, or if you changed your password and don’t remember what it is, contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

You can update your company description on your exhibitor portal under the Booth Info tab. Refer to the confirmation you received for details on accessing your portal or contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

You can upgrade any exhibitor badge included in your booth purchase to a Conference badge on your exhibitor portal under the Staff tab. Refer to the confirmation you received for details on accessing your portal or contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

Global Excavation Safety Conference educational sessions must remain entirely sales- and marketing-free, however, we do have opportunities for Vendor Education – Vendor Outreach Sessions, Vendor Tech Talks, Networking Chats, and the New Technology Forum. You can purchase these on your portal or by contacting Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965. Learn more about these opportunities at GlobalExcavationSafetyConference.com/vendor-education/.

You are welcome to provide free refreshments in your booth to delegates, however, they must be purchased through onsite catering. Please refer to the Exhibitor Manual for more information or contact Valerie at Valerie@IR-SavingLives.com or 952.428.7992 for details.

Sponsorships are a great way to enhance your presence at Global Excavation Safety Conference and reinforce your commitment to damage prevention and excavation safety. If you are interested in adding a sponsorship, you can add it through your exhibitor portal or contact Vicki at  Vicki@IR-SavingLives.com or 612.462.5662 to discuss available sponsorships and which one(s) will work best for you.

You can purchase a Tech Talk through your exhibitor portal or contact Vicki at  Vicki@IR-SavingLives.com or 612.462.5662 to discuss available times.

Any food consumed on premises at the Phoenix Convention Center must be purchased through one of their outlets. If you prefer to feed your team from one of the many local restaurants, you must leave the premises.

For safety reasons, only authorized exhibitor staff are allowed in the exhibit hall during set up times. Your booth staff must have a valid exhibitor button displayed to gain access during set up times. Exhibitor buttons are distributed at registration.

Booth tear down is scheduled to begin after the close of the outdoor demo fair to accommodate those exhibitors who are participating in that event. If you are not participating in the outdoor demo fair, you may begin tearing down after the floor closes at 11:00 am. In no circumstances can you begin booth tear down prior to the close of the exhibit hall.

You can order furniture through the Exhibitor Services Kit available in your Exhibitor Portal or at GlobalExcavationSafetyConference.com/exhibitor-services-kit.

Yes! We are happy to provide you with social media graphics or other promotional materials to announce your participation in Global Excavation Safety Conference. Please contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

You can upload your certificate to your exhibitor portal or by emailing it to Jerilyn@IR-SavingLives.com.

You can add additional booth staff to your contract on your exhibitor portal under the Staff tab. Refer to the confirmation you received for details on accessing your portal or contact Jerilyn at Jerilyn@IR-SavingLIves.com or 952.428.7965.

You can add a logo to your company description on your contract through your exhibitor portal under the Resources tab. Refer to the confirmation you received for details on accessing your portal or contact Jerilyn at Jerilyn@IR-SavingLIves.com or 952.428.7965.

You can add any advertising to your booth purchase in your exhibitor portal. Refer to the confirmation you received for details on accessing your portal or contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

Information on accessing your exhibitor portal was included on your confirmation email, however, if you can’t find that email, contact Jerilyn at Jerilyn@IR-SavingLives.com or 952.428.7965.

If you would like to provide a private event for your clients during Global Excavation Safety Conference, we strongly recommend scheduling your event on Tuesday evening following the Welcome Reception. This will allow your clients to attend your event as well as Dueling Decades at the Duce.

You can purchase a Networking Chat through your exhibitor portal or contact Vicki at  Vicki@IR-SavingLives.com or 612.462.5662 to discuss available times.

Yes, if you have indicated on your contract that you will have a vehicle in your booth, we will provide you with your move in/move out scheduled time as well as requirements specific to placing a vehicle in the exhibit hall. If you did not indicate your desire to have a vehicle in your booth on your contract, contact Vicki at  Vicki@IR-SavingLives.com or 612.462.5662 to discuss adding it.

If you have a vehicle in your booth, vehicle move in begins at 10:00 am MST Monday, February 28. Exhibitors set up times are 2:00 pm – 6:00 pm Monday, February 28 and 8:00 am – 1:00 pm Tuesday, March 1. Please note all booths must be assembled no later than 1:00 pm on Tuesday so show management can ensure the exhibit hall is cleared of all set up materials, the carpets are vacuumed and the hall is ready for delegates.

Registration opens Monday, February 28 at 7:00 am MST. Additional registration hours are included each day via the event schedule. Note that all booth staff must be checked in and have appropriate credentials to gain access to the exhibit hall during set up times.

Shipping instructions are included in the Exhibitor Services Kit and are available in your Exhibitor Portal or at GlobalExcavationSafetyConference.com/exhibitor-services-kit. If you have questions onsite, please check with Vicki or visit the Shepard kiosk behind the curtain on the right side of the exhibit hall.

You can order lead retrieval here. Access the exhibitor manual available on your portal for details. Onsite, visit the ATS kiosk behind the curtain on the right side of the exhibit hall.

All vehicles must be placed on the exhibit floor prior to the start of booth set up. We will contact you about your scheduled load in time. If you miss your scheduled time, your vehicle may not be able to be placed on the floor.

No, for insurance reasons, everyone on the exhibit floor must be registered attendees of Global Excavation Safety Conference. If you have someone visiting who would like to see your booth, please check with registration. We will escort them on and off the floor.

You can add a rider to your existing insurance policy, usually for a nominal fee, to provide the required coverage. This insurance is required by both the state and venue. Exhibitors will not be allowed to set up unless Infrastructure Resources, LLC has a certificate of public liability insurance on file. Review details in your signed contract available in your exhibitor portal.

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