How New Mexico's Damage Reporting and Enforcement Tracking System Improves Efficiencies and Accountabilities

Thomas Hall, KorTerra & Jason Montoya, New Mexico Public Regulation Commission

How New Mexico's Damage Reporting and Enforcement Tracking System Improves Efficiencies and Accountabilities

In this session, you’ll learn about New Mexico’s adopted statutes requiring excavators to immediately report all underground utility damages to the one call center by calling 811, which triggers multiple notifications to the affected utility companies and Pipeline Safety Bureau. By implementing a comprehensive tracking system, you can gain a more efficient process for meeting reporting requirements, conducting investigations, and identifying root causes which allows the Pipeline Safety Bureau and stakeholders to isolate areas needing attention. With the system, the process is also streamlined to allow for quicker resolution and greater reporting capabilities.

Date: Wednesday, March 2

Start Time:  2:00 pm

End Time:  2:45 pm

Track(s):  Electric, Excavator, GIS, Regulatory, Locate, Oil & Gas, Notification Center, Public Works, Telecom, Water & Sewer


Thomas Hall is the Vice President of Business Development at KorTerra. Tom is responsible for coordinating all aspects of sales, assisting in setting strategic direction and building a sales team with a focus on a stronger national presence. Tom has been a part of the damage prevention industry for many years and attends, presents, and speaks at many damage prevention related events across the country.

(952) 368-1911

Read articles by Thomas in dp-PRO magazine by clicking here.

Jason Montoya was born and raised in Roswell and has served as the Pipeline Safety Bureau Chief at the New Mexico Public Regulation Commission since 2010 and was recently appointed Chief of Staff in January 2019.  He graduated from New Mexico State University in 2000 with a Bachelor of Science Degree in Civil Engineering and currently holds a professional engineer license in New Mexico, Arizona, and Texas.  Jason is an active member of the New Mexico Regional Common Ground Alliance; New Mexico Utility Contractor’s Association; New Mexico Gas Association; currently National Past-Chair, former National Chair and Southwest Region Chair of the National Association of Pipeline Safety Representatives; and is a New Mexico 811, Inc. advisory board member. Prior to joining the Commission, Jason worked for a private consulting firm in Arizona and New Mexico. Jason is a qualified Category I Pipeline and Hazardous Materials Safety Administration inspector; has provided several depositions and testimonies as a NM excavation law expert witness; and his areas of expertise are in, pipeline safety, excavation damage prevention, and utility coordination.

During his “limited” spare time, Jason spends quality time with his family, coaching youth sports, playing golf, basketball and football.